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FAQ

 

General

Where are you located?
The remainder of our 2017 classes will take place in our Hamden, CT teaching kitchen, but we are excited to be moving to a new location in Milford in January 2018! The new The Fig Cooking School & Pantry will be located in Milford's beautiful Walnut Beach arts district. We are only 5 minutes from I-95 and are extremely convenient to New Haven, Fairfield and Westchester Counties.

What is your cancellation policy?
Fig classes and gift certificates are non-refundable. Please think of this as buying a ticket for a show; we turn away many customers from sold out classes. Tickets are transferrable, so you are welcome to send a friend in your place. If nobody you know is available, please let us know immediately: if we have a waiting list for that class, we will notify the next person on the list of the opening and transfer your ticket to them, if they are still available. In this case, we can allow you to extend your credit towards another class of your selection. Please understand that this option will not be available for all classes. Should you miss your class without transferring your ticket, we will automatically send you the recipe packet within several days.

Where does the name Fig come from? Do you only cook with figs?
Nope – in fact we rarely cook with figs! Fig is named for Heide’s 3 daughters – Francesca, Isabella, and Gabrielle.

Is this a degree or certificate program?
No. Fig is a recreational cooking school and does not offer a degree program. If you are looking to become a professional chef, we recommend checking out Gateway Community College’s program locally, or the French Culinary Institute in New York.

Do you offer gift certificates?
Yes! Gift certificates are an extremely popular present for holidays, weddings, birthdays, anniversaries, employee appreciation, and much more! If you are trying to decide between buying a gift certificate and signing somebody up for a class, go with the gift certificate as classes are non-refundable and scheduling can be difficult. You can buy gift certificates in our store, here.

What if the class I want to take is full?
Give us a call! If there is enough demand we may be able to add another section.

Do you allow kids?
Our regular reservation classes are for ages 16+, but if you are scheduling a private party you are welcome to include children under 16 on your guest list! We will also be holding kids workshops starting Summer 2018.

I have a dietary restriction – is there a class for me?
Give us a call so we can discuss your options! Many of our classes are vegetarian, or can be made vegetarian with small adjustments if we have advance notice, and we may be able to accommodate other restrictions if given prior notice. Please note that our kitchen is full of dairy, gluten, and nuts, and that we cannot accept responsibility for these or any other food allergies. Our kitchen is not Kosher.

 

The Fig Experience

Are classes truly hands-on?
Absolutely. The best way to learn is through hands-on experience, so we all work together to create every part of the meal.

What size are the classes?
Our open reservation classes are 12-15 people.

Do we get to eat the food we make?
Of course! Every hands-on class ends with a full meal that you’ve prepared during the class.

Do I get to take the recipes home?
Of course! You will given a recipe packet at the beginning of class which you will bring home with you when you leave.

I’m an experienced cook – will I learn anything?
Yes! We design our classes to be relevant and exciting to all skill levels.

I can barely boil water – will I be able to follow?
Yes! Congratulations on taking the first step in starting your culinary journey! You’ve chosen a smart place to start. Our classes are relevant to all skill levels, and we take care to lay a strong foundation for our students who are still building their kitchen confidence.

Do you serve alcohol?
Not yet! Please feel free to bring your favorite wine or beer to accompany your meal. Please note that we cannot open any alcohol until we have finished cooking and the meal is being served.